Highlights: Text Reference
do I get started?
Text the word, "askbrooklyn", to 66746. The keyword is not case
receive the automated reply: "Your message has been posted! Powered
by Mosio. Reply HELP for info. To stop receiving answers, reply
STOP. Standard messaging charges apply. Terms & Conditions are at:
mosio.com/terms.php" Save 66746 in your contacts as "askbrooklyn".
question to 66746. Text Reference will now recognize your phone,
so you do not need to include the "askbrooklyn".
is Text Reference available?
anytime and receive a reply within 24 hours
Monday through Thursday 10 am - 1 pm and receive immediate answers
Live Reference Chat, from LivePerson, enables patrons to ask real-time
questions to a librarian at the Reference Desk. It is an instant
messaging service that is available year round.
Questions are answered by Reference Librarians at LIU Brooklyn Library.
can use the service?
All are invited to use this service regarding LIU Library collections.
Our primary goal is to provide assistance to LIU community (students,
faculty and staff).
kinds of questions are appropriate?
research question using Text Reference
Extensive research questions are allowed but chances are we will
redirect the user to our Reference Desk (in person or by phone)
as he/she will be served better by talking to a librarian. If a
user has such a question, we invite him/her to visit us during library
hours or call us at 718 780-4513.